Total Excellence Centre | Problem Solving & Decision Making Training…

Problem Solving & Decision Making Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns
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Learning Formats

Live Virtual Training
Facilitator-Led via Zoom
Classroom Training
Facilitator-Led at your Location

The effective manager must be able to manage complex issues and difficult decisions.

Are you constantly postponing, avoiding, and delaying an important task, causing frustration and annoyance? Don't let procrastination get the better of you! Take action now and seize this opportunity to learn effective strategies for overcoming hesitation and making sound critical decisions.

Our Problem Solving and Decision Making course offers a comprehensive toolkit of techniques applicable to almost every problem-solving and decision-making scenario you may face in your managerial position.

Content includes:

  • Problem identification and definition: Learning how to recognise, define and clarify problems to be solved.
  • Data gathering and analysis: Understanding how to collect and analyse data to identify the root cause of the problem.
  • Decision-making models: Learning different decision-making models and how to select the most appropriate model for a given situation.
  • Implementation planning: Developing a plan for implementing the chosen solution and considering potential obstacles and risks.
  • Monitoring and evaluating: Understanding how to monitor progress and evaluate the effectiveness of the chosen solution.
  • Communication and collaboration: Learning how to communicate effectively with stakeholders, collaborate with others and manage conflict in the decision-making process.
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Is For Individuals Who Are...

In a position that requires making wise decisions when confronted with a difficulty

Looking For...

Increased awareness of how to analyse problems, and how to employ techniques to generate solutions

To Become...

Capable of effectively managing problems, implementing solutions, and monitoring decisions

Don’t take our word for it

5.0 from 57 reviews on Google

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We’re here for you for every step.

At Total Excellence Centre we are passionate about helping people & organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

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