David Mercer, Total Excellence Centre
Established in 1992, we’ve established an enviable track record, providing learning and development solutions to a diverse range of clients, comprising of; multi-nationals, blue chip, public sector and SMEs.
Our team of experienced, skilled and committed learning & development professionals have a real passion for their work and ensure that our clients’ requirements have been completely understood, delivered and measured.
Our partnership approach involves working directly with the Client through the life cycle of a learning and development initiative from the Identification of Needs and Diagnostics, through to the Design and onto the Delivery, whilst maintaining a clear focus on continuous Evaluation at each stage.
Our philosophy is that training should be engaging, enabling and effective.
Using a blend of theory, interactive group exercises, reflective and collaborative learning, case studies and e-learning (where applicable), we look at a combination of skills and behaviours required to increase; competence, confidence and knowledge. All of which are designed to make people more effective in their role – whatever that may be.
Lesley Smith, KONE Plc
We work across a wide range of industry sectors, including; Ambulance, Automotive, Aviation, Charity, Chemical, Construction, Engineering, Digital & Media, Finance, Fire & Rescue, FMCG, Hair & Beauty, Healthcare, Hotel & Leisure, Housing, IT, Logistics/Distribution, Manufacturing, NHS, Nuclear, Oil & Gas, Police, Professional Services, Retail, Telecommunications and Utilities.
Our highly-skilled trainers, coaches and consultants really do know what they’re talking about. That’s because they come from the ‘real world’ of business. All are former directors, managers and HR specialists, with experience working in both public and private sectors.
Real people delivering real results!
We constantly aim to exceed our clients’ expectations and tailor solutions designed to meet the needs of both learners and stakeholders, in order to have maximum impact.
Accredited ILM Centre (Institute of Leadership & Management)
Licensed Distributors & Providers of a range of; Behavioural, Attitudinal and 360 profiling tools
Michelle Mercer, Total Excellence Centre
UK Specialists in Bespoke Training and Development Solutions. Tailored training courses that are specific to you. Based in the North West with over 20 years experience. We offer Sales and Training Courses, ILM Accredited Courses, Train the Trainer Courses and much more.