Facilitation Skills Course

Achieving successful outcomes through the effective facilitation of groups of people has never been more important. 

As a facilitator, it is important to possess the ability to assist a group in sharing their knowledge, examining issues, generating ideas, resolving problems, and creating outcomes. Additionally, this may involve reaching agreement on a plan of action or intervening in conflicts.

This Facilitation Skills course is designed to provide you with the knowledge and skills necessary to effectively facilitate group discussions and meetings. This course will cover key facilitation principles and techniques, including active listening, asking effective questions and managing conflict.

Through group practice sessions, you will develop an awareness of group dynamics and learn to plan ahead while remaining adaptable to changes in the moment. You will also acquire a comprehension of the facilitation skills necessary to encourage collaboration among groups in accomplishing their objectives.

Content includes:

• Introduction to facilitation: Understanding the role of a facilitator, benefits of effective facilitation, and key facilitation principles
• Active listening: Developing listening skills, using nonverbal cues, and paraphrasing to effectively facilitate group discussions and meetings
• Effective questioning techniques: Using open-ended questions, probing questions, and reflective questions to guide discussions and stimulate ideas
• Managing conflict: Understanding different conflict styles, managing emotions, and resolving conflicts in a constructive manner
• Facilitation activities: Designing and facilitating group activities, using icebreakers and energisers, and evaluating outcomes