Managing Performance Course

Practical skills and techniques to help you drive your team's success and achieve your organisational goals.

In today's business environment, leaders and managers are accountable for achieving business goals, objectives, and key performance indicators (KPIs). 

This Managing Performance course focuses on your role as a leader in managing performance, including setting performance standards, monitoring performance, and taking corrective action if performance falls below expectations.

Content includes:

• Setting performance goals and expectations: Strategies for setting clear and measurable performance goals and expectations that align with business objectives.
• Performance measurement and monitoring: Techniques for monitoring performance through regular feedback, performance metrics, and data analysis.
• Providing feedback: Skills and tools for providing constructive feedback to employees, including both positive and negative feedback.
• Addressing performance issues: Approaches for identifying and addressing performance issues, including how to conduct difficult conversations and coaching employees.
• Motivation and recognition: Methods for recognising and rewarding good performance to motivate employees and improve overall performance.
• Performance improvement plans: Techniques for creating and implementing performance improvement plans to help employees improve their performance.
• Leadership and communication skills: Techniques for improving leadership and communication skills to effectively manage performance.
• Performance management systems: An overview of performance management systems and tools that can be used to streamline and automate performance management processes.