7 N0 A4752
Management & Leadership

Giving & Receiving Feedback

Half or 1 Day - Tailored to Client Requirements
UK Wide
Enquire Now

or call us now on 0161 274 9292

Is for individuals who are...
No previous knowledge is required.
Looking for...
Development of own feedback skills.
To become...
More effective at giving and receiving feedback both to staff, colleagues and from those in higher positions.
Management & Leadership

The basics of sound management - clear objective setting, structured performance evaluation systems, honest and open feedback and communication, etc. - aren't rocket science.  In fact, they're way easier than rocket science.  Which is why companies ought to get them right.

Your managers of today will become your leaders of tomorrow and if your company is just going out and hiring leaders instead of developing its own, you have to ask: Why?

Engaged employees are happier and more productive.  Disengaged employees are frustrated and more disruptive.

An employee's relationship with his or her direct manager is the most important single factor in employee engagement.

Because there's no widely agreed-on skillset for management (good managers come in all shapes and sizes), there's an assumption everyone knows how to do it. This is akin to someone who's never driven before being given keys to a car and told "Drive."

Giving & Receiving Feedback Course Overview

One of the most important person-to-person communication skills is the ability to give and receive feedback effectively. It is also one of the most challenging. This course will illustrate how to turn feedback sessions into tools that can help improve job performance and meet important goals. By learning the proven techniques presented in this course, delegates will develop their own feedback skills, enabling them to present their ideas more effectively. It will also provide them with skills to be a better receiver of feedback, even feedback that is presented awkwardly.

Content includes:

  • Assessing Your Current Feedback Skills
  • Useful Feedback is Detailed Feedback
  • Planning Effective Feedback
  • Steps for Giving and Receiving Effective Feedback
  • Handling Difficult Feedback Situations
  • Developing Your Feedback Skills.
Total Excellence Centre
Inspirational Leadership Skills

UK Specialists in Bespoke Training and Development Solutions. Tailored training courses that are specific to you. Based in the North West with over 20 years experience. We offer Sales and Training Courses, ILM Accredited Courses, Train the Trainer Courses and much more.

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