1 - 2 Days - Tailored to Client Requirements
UK Wide
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or call us now on 0161 274 9292

Is for individuals who are...
Anyone looking to achieve optimum results from work situations that involve other people, especially those that feel their communication skills are stilted or in some way ineffective.
Looking for...
The skills to encourage people to trust you and do business with you.
To become...
A more fluent and persuasive communicator.
Management & Leadership

The basics of sound management - clear objective setting, structured performance evaluation systems, honest and open feedback and communication, etc. - aren't rocket science.  In fact, they're way easier than rocket science.  Which is why companies ought to get them right.

Your managers of today will become your leaders of tomorrow and if your company is just going out and hiring leaders instead of developing its own, you have to ask: Why?

Engaged employees are happier and more productive.  Disengaged employees are frustrated and more disruptive.

An employee's relationship with his or her direct manager is the most important single factor in employee engagement.

Because there's no widely agreed-on skillset for management (good managers come in all shapes and sizes), there's an assumption everyone knows how to do it. This is akin to someone who's never driven before being given keys to a car and told "Drive."

Effective Communication Course Overview

On this course, you will learn to identify your individual style, how to adapt it to different situations and how to listen effectively to build rapport. The result will be improved workplace relationships, greater personal impact and the confidence to use your skills for real performance improvement. Upon completion of the course, delegates will have acquired skills and techniques to build trust and rapport quickly, increase their personal presence and profile and allow them to model success.

Content includes:

  • Communication
  • Assertiveness
  • Influencing Skills
  • Influencing Through Language
  • Positive Thinking
  • Behave as If
  • The Future.
Total Excellence Centre
Inspirational Leadership Skills

UK Specialists in Bespoke Training and Development Solutions. Tailored training courses that are specific to you. Based in the North West with over 20 years experience. We offer Sales and Training Courses, ILM Accredited Courses, Train the Trainer Courses and much more.

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