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The basics of sound management - clear objective setting, structured performance evaluation systems, honest and open feedback and communication, etc. - aren't rocket science. In fact, they're way easier than rocket science. Which is why companies ought to get them right.
Your managers of today will become your leaders of tomorrow and if your company is just going out and hiring leaders instead of developing its own, you have to ask: Why?
Engaged employees are happier and more productive. Disengaged employees are frustrated and more disruptive.
An employee's relationship with his or her direct manager is the most important single factor in employee engagement.
Because there's no widely agreed-on skillset for management (good managers come in all shapes and sizes), there's an assumption everyone knows how to do it. This is akin to someone who's never driven before being given keys to a car and told "Drive."
Many Supervisors and Team Leaders are promoted into a supervisory position with little or no training support and whilst they are not “failing” they may lack the knowledge and skills to get the best from the team they supervise.
Supervisors and Team Leaders have to manage people but still work as part of the team; however, this is a challenging role, requiring very good people management skills. This is exactly what this course will focus on.
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UK Specialists in Bespoke Training and Development Solutions. Tailored training courses that are specific to you. Based in the North West with over 20 years experience. We offer Sales and Training Courses, ILM Accredited Courses, Train the Trainer Courses and much more.