1 - 2 Days - Tailored to Client Requirements
UK Wide
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Is for individuals who are...
Involved in any aspect of the appraisal process and want to refine their skills to ensure the process has the greatest possible impact.
Looking for...
The skills to get positive outcomes and changes in behaviour from an appraisal process.
To become...
More effective when planning, structuring and delivering appraisals so they have genuine organisational impact.
Management & Leadership

The basics of sound management - clear objective setting, structured performance evaluation systems, honest and open feedback and communication, etc. - aren't rocket science.  In fact, they're way easier than rocket science.  Which is why companies ought to get them right.

Your managers of today will become your leaders of tomorrow and if your company is just going out and hiring leaders instead of developing its own, you have to ask: Why?

Engaged employees are happier and more productive.  Disengaged employees are frustrated and more disruptive.

An employee's relationship with his or her direct manager is the most important single factor in employee engagement.

Because there's no widely agreed-on skillset for management (good managers come in all shapes and sizes), there's an assumption everyone knows how to do it. This is akin to someone who's never driven before being given keys to a car and told "Drive."

Appraisal Skills Course Overview

Too often appraisals become an adversarial meeting where the manager has difficulty getting their point across successfully and the appraisee becomes defensive and closed to change. As a result, managers learn to loathe them and employees fear them. This course will give you a number of approaches and a wealth of techniques and tactics to ensure that the appraisals you conduct are structured, productive and positive.

Content includes:
  • Performance Reviews/Appraisal
  • Improving the quality of the Performance Review Conversation
  • Managing Poor Performance & Difficult Situations
  • Effective Feedback.
Total Excellence Centre
Inspirational Leadership Skills

UK Specialists in Bespoke Training and Development Solutions. Tailored training courses that are specific to you. Based in the North West with over 20 years experience. We offer Sales and Training Courses, ILM Accredited Courses, Train the Trainer Courses and much more.

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