ILM Level 4 Middle Manager

To become a proficient manager, you require a combination of knowledge, personal capabilities, and technical expertise.

The aim of the ILM Level 4 Middle Manager qualifications is to equip new and aspiring middle managers, such as department heads and regional team leaders, with the necessary tools to fully understand their role, acquire in-depth business knowledge, and hone the skills required for effective leadership at this level.

Content includes:

• Leadership styles and theories: Different leadership styles, theories and models, and how to apply them in different situations.
• Managing performance: Setting goals, managing and motivating teams, evaluating performance, and providing feedback.
• Change management: Change management models, change communication, and managing resistance to change.
• Communication skills: Presentation skills, negotiation skills, conflict resolution, and intercultural communication.