ILM Level 3 First Line Manager

Acquire the abilities and expertise necessary to effectively guide and inspire a team.

If you hold management responsibilities but lack formal training, and are committed to enhancing your skills, an ILM Level 3 First Line Manager qualification is well-suited for you. It's especially beneficial for current team leaders aspiring to progress to higher levels of management and managers who need to steer their teams through challenges such as budget constraints or organisational changes.

Qualifications available

ILM Level 3 Award/Certificate/Diploma in Leadership & Management

Content includes:

• Leadership: Developing leadership skills to inspire and motivate team members.
• Communication: Communicating clearly and effectively with team members, senior management, and other stakeholders.
• Planning and organising: Planning, prioritising, and organising workloads, projects, and tasks effectively.
• Performance management: Setting performance objectives, providing feedback, coaching and managing underperformance.
• Decision-making: Making informed decisions based on data, analysis, and sound judgment.
• Problem-solving: Identifying problems, analysing root causes, and developing effective solutions.
• Team building: Building and leading effective teams, managing conflicts, and fostering collaboration.
• Change management: Managing change effectively, communicating change, and supporting team members through transitions.
• Time management: Managing time effectively, prioritising tasks, and delegating responsibilities.
• Self-management: Developing self-awareness, managing emotions, and building resilience.