ILM Level 2 Team Leader/Supervisor

Designed to help you boost your performance as a team member and help you transition from working in a team to leading a team.

The ILM level 2 Team Leader/Supervisor qualifications are designed for new or aspiring team leaders who want to develop the necessary skills to lead a high-performing team. Individuals will learn how to create a positive team culture, set clear expectations, and provide effective feedback to team members. The course will also cover topics such as delegation, conflict resolution, and performance management.

Qualifications available

ILM Level 2 Award/Certificate/Diploma in Team Leading

ILM Level 2 Award/Certificate/Diploma in Effective Team Member Skills

ILM Level 2 Award/Certificate/Diploma in Leadership & Team Skills

Content includes:

• Team dynamics: Understanding team dynamics and how to create a high-performing team culture.
• Communication & collaboration: Developing effective communication and collaboration skills with team members.
• Goals & objective setting: Setting clear expectations, goals, and objectives for the team.
• Delegating & motivating: Delegation and empowering team members to take ownership of their work.
• Conflict resolution: Skills to manage and resolve conflicts within the team.
• Performance management: Monitor and improve team performance.
• Change management: Learn to lead teams through changes and uncertainty.
• Leadership development: Create a plan for ongoing personal and professional development as a team leader.