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ILM Level 3: STEP UP - Managing for Success
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Developing skills & knowledge to become a high performing manager
Our ‘STEP UP - Managing for Success’ programme is for in post, new or aspiring first line managers.
The programme consists of- 4 classroom workshops
- ILM Registration, two assignments, and certification
- ILM Studying membership.
- Comprehensive learning materials
- Lunch and refreshments
This highly interactive programme is designed to increase performance and develop core skills, increase performance and build their confidence and competence to become effective in their first line management role.
Bringing over 30 years of experience to leadership and management training, the team at Total Excellence Centre delivers tailored courses and certificates across the UK. Combining ILM accreditation with practical expertise, we tailor our courses to your specific needs so you can achieve measurable results. From the first workshop to the final certification, we support your managers every step of the way. Don’t hesitate to contact us to find out more.
Your Managers will learn how to create a positive team culture, set clear expectations and provide effective feedback.
At the end of this programme they will:
- Understand the role of a manager and the responsibility that comes with it
- Identify and understand their own strengths, weaknesses and management & leadership styles
- Build positive working relationships and communicate confidently with their teams and peers
- Motivate people to improve performance
- Build, manage and nurture high-performing teams
We know that every business is different. That’s why we tailor our programmes to meet your unique requirements. From increasing team productivity to developing effective communication skills and enhancing leadership capabilities, we can focus on your specific objectives and business goals, delivering tangible results.
Module 1 - Essential Management Skills
Develop the core skills needed for effective management and fully understand the essential management principles, to successfully manage a team, and become a respected manager.
Objectives
- Understand the role and responsibilities of being a manager
- Identify different management styles, and understand when to apply them
- Know when and how to delegate tasks and understand how to harness delegation to help people develop
- Develop the ability to communicate with confidence and build positive working relationships
- Grow your team into a high performing unit
Module 2 - Leading & Motivating a Team Effectively
Understand the need for teams to have a sense of vision and purpose and the role that effective communication, motivation and individual and team development play in enabling this to happen.
Objectives
- Explain the importance of the team having a common sense of purpose that supports the overall vision and strategy of the organisation
- Explore the role that communication plays in establishing a common sense of purpose
- Assess the effectiveness of own communication skills
- Recognise the main motivational factors and how these may apply to different situations, teams and individuals
- Consider the importance of a leader being able to motivate teams and individuals and gain their commitments to objectives
Module 3 - Problem Solving & Decision Making
Understand how to better solve workplace problems, such as performance issues, and make better decisions by being assertive, influential and communicating effectively.
Objectives
- Explore different decision making models and learn how to select the most appropriate model for a given situation
- Learn how to recognise, define and clarify problems to be solved
- Understand how to monitor progress and evaluate effectiveness of the chosen solution
- Learn how to communicate effectively and collaborate with others in the decision making process
Module 4 - Understanding Performance Management
Develop knowledge and understanding of a managers responsibilities for managing team and individual performance.
Objectives
- Recognise the value of assessing performance to meet organisational and individual needs and the managers role in performance management
- Identify ways to manage the performance of individuals in the team ensuring fair and objective assessment
- Explore ways of setting SMART objectives and performance standards for team members and measuring performance against agreed standards
- Consider the importance of feedback to improve performance and know how and to give effective feedback
- Recognise potential areas of underperformance and develop a range of performance improvement methods to restore performance
Why Choose Total Excellence Centre?
At Total Excellence Centre, we are proud to be one of the leading UK specialists in bespoke training and development solutions. Our comprehensive offerings are designed to inspire and engage individuals at any level, and we have experience working with a wide range of clients across the UK. From SMEs to multinationals, blue chip companies, and public sector organisations, we are your partners for management development.
Combining experience, skills, and ILM expertise, our team of learning and development professionals brings true passion to every programme, and we are committed to providing tailored solutions that exceed expectations, every time.
Start Your Management Journey Today
If you have any questions about our ILM Level 3 programme, booking a place, or any of our other certificates, please don’t hesitate to contact the team at Total Excellence Centre today. We are on hand to discuss your specific requirements, answer your questions, and provide expert advice.
Begin your leadership journey today!
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At Total Excellence Centre we are passionate about helping people & organisations meet their full potential.
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