Total Excellence Centre | Client Centred Selling Skills Training…

Client Centred Selling Skills Course

Top-performing sales professionals are skilled and versatile business individuals who leverage their problem-solving abilities to comprehend, predict, and fulfil their clients' requirements.
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Learning Formats

Live Virtual Training
Facilitator-Led via Zoom
Classroom Training
Facilitator-Led at your Location

Our Client Centres Selling Skills training course prioritises the needs of your customers and aims to teach a favourable experience throughout the entire process.

This Client Centred Selling Skills course is designed to equip sales professionals with the essential skills required to deliver a customer-centric sales approach. we will teach you how to sell products or services by putting the client's needs first

Learn the strategies and techniques needed to build rapport, establish trust, and provide personalised solutions to meet the unique needs of your clients. Our goal is to help you become a successful sales professional who can create a loyal client base by developing strong relationships

Content includes:

  • Introduction to client centric selling: Introduction to the concept of client-centric selling, its benefits and the importance of putting the client's needs first.
  • Understanding your client: We will teach you how to identify your client's needs and wants through active listening, effective questioning, and observation.
  • Communicating value: Learn how to communicate the value of your products or services to clients in a way that resonates with them, focusing on the benefits and solutions they offer.
  • Building relationships: We focus on developing trust and rapport with clients through effective communication, follow-up, and empathy.
  • Handling objections and negotiation: Learn how to handle objections and negotiate to reach mutually beneficial outcomes for both you and your client.
  • Follow-up: Learn the importance of follow-up and its role in maintaining long-term client relationships. We will provide tips and strategies for effective follow-up.
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Is For Individuals Who Are...

Sales professionals of all levels who want to enhance their customer-centric selling skills and improve their sales performance

Looking For...

Best practices for building long-term relationships with customers based on trust, respect, and personalised solutions

To Become...

A skilled sales professional who is capable of delivering a customer-centric sales approach

Don’t take our word for it

5.0 from 57 reviews on Google

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We’re here for you for every step.

At Total Excellence Centre we are passionate about helping people & organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

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