Total Excellence Centre | Assertiveness Skills Training Course |…

Assertiveness Skills Course

Enhance your self-esteem and boost your confidence in effectively handling various situations, including dealing with both passive and aggressive individuals in a positive and appropriate way.
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Learning Formats

Live Virtual Training
Facilitator-Led via Zoom
Classroom Training
Facilitator-Led at your Location

By refining your assertiveness skills, you can boost your confidence and enhance your communication when facing difficult people or situations

The purpose of this Assertiveness Skills course is to enhance your workplace effectiveness, positivity, and competence by teaching you to be specific, stay relevant, and attain positive outcomes. It will assist you in formulating a plan for practical change and enable you to reap the advantages of assertive conduct. During the course, you will acquire the ability to confidently say no, provide and accept constructive criticism, and identify and manage fear.

Content includes:

  • Understanding assertiveness: Learn about the differences between assertiveness, passiveness, and aggressiveness and understand how assertiveness can improve communication and relationships.
  • Communication skills: Develop effective communication skills, including active listening, asking for what they need, and expressing themselves clearly and confidently.
  • Setting boundaries: Learn how to set and maintain personal and professional boundaries in a respectful and assertive way.
  • Conflict resolution: Develop strategies for managing and resolving conflicts in a constructive and respectful manner.
  • Dealing with difficult people: Learn how to handle challenging individuals and situations with confidence and respect.
  • Self-awareness and self-care: Understand the importance of self-awareness and self-care in maintaining assertiveness and managing stress.
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Is For Individuals Who Are...

Wanting to improve their communication and interpersonal skills, and enhance their confidence and effectiveness in personal and professional relationships

Looking For...

Skills to feel more confident in expressing their needs, opinions, and ideas, leading to greater self-assurance

To Become...

A better communicator, build stronger relationships, reduce stress, and achieve their personal and professional goal

Don’t take our word for it

5.0 from 57 reviews on Google

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At Total Excellence Centre we are passionate about helping people & organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

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