Assertiveness Skills Course

By refining your assertiveness skills, you can boost your confidence and enhance your communication when facing difficult people or situations

The purpose of this Assertiveness Skills course is to enhance your workplace effectiveness, positivity, and competence by teaching you to be specific, stay relevant, and attain positive outcomes. It will assist you in formulating a plan for practical change and enable you to reap the advantages of assertive conduct. During the course, you will acquire the ability to confidently say no, provide and accept constructive criticism, and identify and manage fear.

Content includes:

• Understanding assertiveness: Learn about the differences between assertiveness, passiveness, and aggressiveness and understand how assertiveness can improve communication and relationships.
• Communication skills: Develop effective communication skills, including active listening, asking for what they need, and expressing themselves clearly and confidently.
• Setting boundaries: Learn how to set and maintain personal and professional boundaries in a respectful and assertive way.
• Conflict resolution: Develop strategies for managing and resolving conflicts in a constructive and respectful manner.
• Dealing with difficult people: Learn how to handle challenging individuals and situations with confidence and respect.
• Self-awareness and self-care: Understand the importance of self-awareness and self-care in maintaining assertiveness and managing stress.