"With a presence in more than 60 countries including the UK employing around 20,000 people, we had identified a need to develop our managers and a consistent style across the business. As a regional director, I was keen to ensure that managers were supported in their continual development, enabling them to make considered decisions, provide consistent leadership and build on their experiences.
I am delighted that we chose Total Excellence Centre for this project as they demonstrated how in tune they are with many issues and dilemmas associated with providing good strong leadership and management in the commercial world."
"After many successful years' delivery on the ASPIRE Strategic Leadership, Step Up Programmes, and many other training projects you have designed and delivered for GMFRS, I write to thank you and your team for the hard work and commitment to make these programmes a huge success. In this first year alone, we managed to get 17 different cohorts of delegates started on their personal development journey, an achievement for which I think we should all be congratulated!"
"Total Excellence Centre went above and beyond to develop a partnership with us to deliver a number of ILM Level 4 Leadership programmes for our senior management team. They were incredibly patient with our timescales and their trainers took the time to really understand our business and developed a programme to reflect the needs of our business, which proved to be a huge success. A number of learners have since been promoted, with more expected over the coming months."
"Having always been a product-focused brand, something we have been extremely good at doing, ‘success is sustained by people’. From the employees who radiate the essence of your brand, to the customers who talk about your product when you’re not even in the room, we felt the time had come to focus on Lima becoming a more people-led business. To support this evolution of culture, the senior management team decided that the business’s structure needed a complete overhaul and made the decision to look at the whole People Development agenda. We engaged the services of Total Excellence Centre and the support we received was fantastic. The focus on our People Development strategy has paid many dividends and led to a 20% increase in sales, which in turn, has created 20 new positions in the business, within the last six months alone. Michelle and her team have provided us with a sounding board for our ideas and I couldn’t be happier with the way things have progressed."
"Total Excellence Centre delivered 'round table pitches training' for our team members with excellent feedback. The courses were designed around our needs and they were flexible in the way in which they were delivered. The trainers were energetic, professional and knowledgeable, yet with a relaxed training style. The participants trusted and respected their input to help them improve and develop. I would definitely recommend Total Excellence Centre as a training provider."
"Choosing the right Training and Development provider is one of the most important decisions a company can make. It was very important that the successful provider would be able to demonstrate their commercial acumen and be a provider that we could partner with, who genuinely understood the concept of what was needed to run a successful business. This is where Total Excellence Centre clearly stood out from the crowd. It was an easy decision to make and we’ve never looked back."
"The support from Total Excellence Centre and their team has helped A&F Sprinklers meet its learning and development objectives and we will continue to work with them, with our next upcoming project focussing on our Vision, Mission and Values strategy for the business. Total Excellence Centre is passionate about what they do and stood out from the start for us. They totally believe in people and how to get the best out of them. They explain exactly what is entailed with each project and have consistently delivered first class training and support to our employees. Our feedback is always listened to and followed up. Overall Total Excellence Centre has helped to create a workforce that is more motivated and engaged.”
"Total Excellence Centre’s ILM management training programmes have all been incredibly well received by our staff. We have seen positive outcomes in terms of leadership behaviours and engagement and noticeable changes in employees generally. Thanks to our long-standing relationship with Total Excellence Centre, they proactively inform us of funding whenit becomes available to help continue to develop our workforce strategy, which as a charity we are very grateful for. The trainers who deliver the programmes are first class and really take the time to understand our organisation and its people to ensure courses are tailor delivered to meet our needs."
"I am always impressed with the ability of Total Excellence to consistently deliver what we require and produce memorable training sessions that meets our objectives and needs. The variety of training consultants, their focussed attention to detail, always guarantees a successful result be that a conference, courses or 1:1 coaching – feedback is always excellent. We have enjoyed a very good working relationship with Total Excellence Centre for many years. They have advised and assisted in a wide range of training, coaching and developmental needs, across all channels and departments of our business. This has grown to become more of a partnership."
"I have had the pleasure of working closely with Total Excellence Centre for the past two years in the design, delivery and execution of the Enriching Leadership programme, for Urenco UK Ltd. The scope of the work involved the design and delivery of a 2 year management & leadership development programme to all 100 leaders in Urenco UK, from the managing director at the top of the organisation. I feel it’s important to display my appreciation for the fantastic work delivered and facilitated by their team. Their input ensures events run smoothly, professionally and with course content and supporting materials of the highest quality. It is always pleasing to see training providers deliver what they say they will and Total Excellence Centre have done just that."
"For over 4 years Total Excellence Centre have partnered with us to develop and deliver a management development programme for our lawyers and business services staff. Throughout the process of developing what would work best for our diverse business, they proved to be flexible, responsive and professional at all times resulting in a positive open professional relationship. "
"We have built up a real partnership with Total Excellence Centre as they consistently deliver high-quality training programmes for our business. They have a well-established team, who are incredibly helpful and passionate about what they do, and their trainers & coaches are first-class."
"Our business has grown rapidly over the last few years and as such our workforce has grown too, so we wanted to provide some structured learning opportunities for our growing team. Total Excellence Centre were engaged to work with us, to design and develop some courses for our Team Leaders and for our Sales team. The process began with a discovery meeting to discuss our specific needs, then two bespoke programmes were designed and delivered over a 6 month period. Their trainers delivered some outstanding programmes of support. Their knowledge and ability to keep our people engaged helped shape the success of the programmes and we look forward to attending more courses led by them in the future."