1 - 2 Days - Tailored to Client Requirements
UK Wide
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Is for individuals who are...
Anyone who occasionally feels submissive or aggressive and wants to learn to stand up for their ideas whilst showing respect for others. It is equally valuable for those who want to better handle aggressive or submissive behaviour in others.
Looking for...
The skills and techniques required to utilise assertive behaviour.
To become...
More confident and assertive, without overstepping the mark.
Personal Development

If a business isn't positively encouraging their staff to grow and develop, their focus will shift into other areas of life, where growth can occur. Some people may find this development elsewhere and that could even be through a new job, whilst others will simply find something else to distract them.

Businesses, both large or small, are starting to recognise the importance of investing in the development of their staff, as it brings about many benefits, including; increased productivity, better quality of work, improved staff retention and employee satisfaction.

Employees who develop a wider range of personal and business skills, are ultimately able to undertake a greater variety of work.

Providing developmental opportunities is so important in business today that those who do not provide this, will eventually start to see cracks appearing.

If you give a person the opportunity to learn a new skill of their choosing, anywhere in life, you can bet they’ll want to instantly put it into practice. If those opportunities come in the work place, team members become more motivated to produce results.

Assertiveness Skills Course Overview

This course is about being more effective, positive and competent in the workplace, learning to be specific, staying relevant and achieving positive outcomes. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour. You will learn to say no effectively, give and receive criticism and recognise and deal with fear.

Content includes:

  • Define Assertiveness
  • Understand Different Levels of Assertiveness
  • The Six Elements of Assertiveness
  • Barriers to Assertiveness
  • Assertive Techniques.
Total Excellence Centre
Inspirational Leadership Skills

UK Specialists in Bespoke Training and Development Solutions. Tailored training courses that are specific to you. Based in the North West with over 20 years experience. We offer Sales and Training Courses, ILM Accredited Courses, Train the Trainer Courses and much more.

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